The Accuracy dashboard helps users understand how accurately AI search engines represent their business compared to authoritative data in Milestone’s platform. Each widget focuses on a different dimension of data accuracy across ChatGPT, Gemini, and Perplexity.

Accuracy Score Widget

What It Shows

• Overall Accuracy Score (%) for the selected profile(s)
• A performance classification:
  • Critical: 0–59%
  • Average: 60–79%
  • Good: 80–100%
• Trend vs last month (improvement or decline shown as %)

What It Means

This is your high-level snapshot of how well AI platforms match your official business information.
A high score means:

• AI search engines are referencing accurate business data
  A low score means:
• Inconsistencies exist that may impact AI visibility, sentiment, or brand trust

Profile Summary Widget

What It Shows

• Total number of profiles grouped into:
  • Good
  • Average
  • Critical
• Each category displays:
  • Number of profiles
  • Trend change since last month

What It Means

This helps users quickly identify which business locations or profiles require attention.
If you manage multiple locations, this widget can surface:

• Which sites are fully accurate
• Which sites have partial mismatches
• Which sites may be causing incorrect AI responses

Accuracy Trends Across AI Search Platforms

What It Shows

A trend graph plotting accuracy scores over time for:

• All platforms (combined)
• ChatGPT
• Gemini
• Perplexity

You can select:

• Time range (e.g., last 3 months)
• Individual or multiple AI platforms

What It Means

This widget highlights:

• How accuracy improves or declines over time
• Whether certain AI platforms are more accurate than others
• AI engines that may require targeted optimization

Example insights:

• ChatGPT accuracy improving → stronger citations or better structured data
• Perplexity accuracy declining → incorrect external sources being referenced

Accuracy Across AI Search (Field-Level Breakdown)

What It Shows

Accuracy for each key business attribute across AI engines:

• Business Name
• Phone Number
• Address
• Website URL
  (Other fields may appear depending on the vertical)

Columns:

• ChatGPT accuracy
• Gemini accuracy
• Perplexity accuracy

Values appear as:

• 100% (green) → Fully accurate
• 0% or partial accuracy (red) → Mismatch detected

What It Means

This table provides precise, field-level visibility into:

• Which attributes are correct
• Which attributes are incorrect
• Which AI platform has a mismatch

This is the most actionable section; it helps determine exactly which data elements need updates.

Why the Accuracy Dashboard Matters

• AI search engines rely on external data to generate answers
• Incorrect data reduces visibility, damages trust, and affects conversions
• Accuracy directly influences:
  • Sentiment
  • Visibility trends
  • Competitor comparisons
  • Citation patterns

This dashboard provides the foundation for maintaining a consistent business identity across AI platforms.