User Roles

Milestone Presence Cloud (MPC) has two broad user roles;

Business Administrator: As a Business Administrator, not only will you have all the read and write privileges that a Contributor has, you shall also be able to perform certain administrative tasks that you can perform beyond the ones stated under Contributor role. Some of them are:

• Add new users to your Business
• Update roles of existing users within your business
• Add or remove access of a user to a profile (i.e. location) within a business
• Add new profiles to the business

Contributor: As a Contributor, you shall have all privileges that a Reader role has, plus writer access to update various information on the Presence Cloud platform. Some of the common task you shall be able to perform:

• Main Presence Cloud Dashboard
• Analytics dashboard (if your business has subscribed for the Analytics module)
• Insights SEO Summary and other Insights tabs like Speed & Optimization, Schema, Voice, Keywords, Backlinks (if your business has subscribed for the Insights module)
• Local dashboard – Listing Status by Location, Listing Status by Source, Single Listing Status (if your business has subscribed for the Local module)
• Reviews dashboard and Competitor Reviews (if your business has subscribed for the Reviews module)
• Reports – all Local/Analytics/Schema reports
• Fill Profile Information – details about the business’s location(s)
• Make changes to Profile Summary in Local – add short/long description, business hours, images, attributes (if subscribed for Local)
• Login to CMS module (if subscribed for CMS)
• Respond to reviews from Reviews module (if subscribed for Reviews)
• Perform Source Configuration of various data sources such as Facebook, Google, Yelp, Expedia and more
• Export or Import Keywords for a profile from Profile Settings (based on your Insights plan)
• Update competitor details (if you've subscribed for Insights or Reviews)