Data Submission Error

Sometimes, Milestone Local data is not updated across all your data sources due to an error while submitting the data.

Step 1: Click on ‘Settings’ at the top right of the screen.

Step 2: Select ‘Agency’ from the dropdown menu.

Step 3: Enter ‘Milestone’ as the agency in the search field and select it.
Step 4: Select ‘Internal Dashboard’ from the left navigation panel.

Step 5: Using the Profile ID, Alias or Location Name search for the relevant profile.
Step 6: Once you have located the relevant profile, click on the ‘Error Information’ in the right-most column to view the error details. In this case, the data submission has failed for the data source Bing.

Error information.

 Step 7: Navigate to the ‘Publishers’ section for the profile using the business name and alias, and try to fix the error from there.

Step 8: Click on the action in the ‘Action Needed’ column.

Step 9: Click on the arrow to expand the section and view the actions needed for the location.

Step 10: Make the required changes and refresh the section using the refresh option at the top right. In this case, there is a duplicate business and some of the details require to be whitelisted before they can be updated.

Step 11: Upon refreshing the section the errors will not appear.