OTA Rates not Fetching Correctly

Learn why OTA rates are not being fetched accurately

Step 1: Check on CMS what rates are being fetched for the current date.

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OTA Dashboard in Milestone CMS.

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Step 2: Go to the website URL. Check the rate displayed on the OTA widget.  

This rate should match the rate mentioned on the OTA Dashboard in Milestone CMS.

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Step 3:  If the rates are not matching or not coming on OTA widget: 

  • Check the rates by booking for the current date or 5 days ahead date depending upon whether the requirement was to showcase the current date or 5 days ahead rate.
  • If the Rates are not available on the website or no rooms are available, then the OTA would not display any Rates.
  • Check for a minimum of two days in case one day does not return any value.