Knowledge Vault

The Knowledge Vault in Content Studio is a centralized repository where users can add and manage trusted knowledge sources that Content Studio can reference while generating content, creating content ideas, and supporting AI-assisted workflows.

Knowledge Vault can include:

  • Website URLs
  • Uploaded files
  • Question and answer pairs

By adding relevant knowledge sources, users can help Content Studio generate content that is more accurate, brand-aligned, and specific to the business, product, location, audience, or campaign.

The Links tab allows users to add website URLs as knowledge sources. Content Studio can crawl and manage website content from these URLs and use that information for AI training and content generation.

This is useful when users want Content Studio to reference existing website content, brand pages, offers, destination pages, service pages, or other online resources.

What Users Can Do in the Links Tab

Users can:

  • Add website URLs.
  • View all added link sources.
  • Search for existing links.
  • Check when each link was last synced.
  • Enable or disable link visibility.
  • Review sync status.
  • Access additional actions from the row menu.
  • The Visibility toggle controls whether a link source is available for Content Studio to reference.

Files Tab

The Files tab allows users to upload documents and other file-based knowledge sources. Content Studio can extract content from these files and use that information as reference material for AI training and content creation.

This is useful when important business knowledge exists in documents rather than webpages.

What Users Can Do in the Files Tab

Users can:

  • Upload files.
  • View uploaded file sources.
  • Search existing files.
  • Review file names and file sizes.
  • Check when files were last modified.
  • Enable or disable file visibility.
  • Review processing status.
  • Access additional file actions from the row menu.

Q&A Tab

The Q&A tab allows users to create question and answer pairs that Content Studio can reference when generating content or providing responses.

This is useful for adding direct, approved answers to common questions, policy questions, product questions, service questions, or location-specific questions.

What Users Can Do in the Q&A Tab

Users can:

  • Add Q&A pairs.
  • View existing Q&A sources.
  • Search Q&A entries.
  • Check when Q&A entries were last modified.
  • Enable or disable visibility.
  • Access additional actions from the row menu.

Was this article helpful?

Table of Contents

Related Articles