API Integration
Discover essential strategies for seamless API integration to enhance connectivity and streamline workflows in your applications.
Overview
This guide walks you through how to:
- Set up a new integration (one-time setup)
- Create a connection for a client/profile
- Test and use the integration
Before You Begin
Make sure you have the following from the client:
- API collection (Postman or cURL requests)
- Environment details:
- Sandbox (if available)
- Production
- API dependency details (if APIs depend on each other)
- Required connection inputs (API keys, URLs, credentials)
Integrations Journey
Staging UI Url: https://eus-s-api-framework-integration-manager-wa01.azurewebsites.net
UAT UI Url: https://eus-u-api-integration-mgr-wa01.azurewebsites.net/
Production UI Url: https://cus-prd-api-integration-mgr-wa01.azurewebsites.net/
Part 1: Create a New Integration (One-Time Setup)
Step 1: Access the Integration Manager
Open the Integration Manager UI (Staging / UAT / Production)

Step 2: View Existing Integrations
- Navigate to the Integrations tab
- Review existing integrations before creating a new one

Step 3: Add a New Integration
- Click Add Integration
-
Provide basic details:
- Name
- Alias
- Integration Type
- Logo URL

Step 4: Generate Configuration Using AI
- Upload or input API details
- Let the system generate the configuration automatically
⚠️ Important:
- AI-generated config is ~70% accurate
- Always review before saving

Step 5: Review and Edit Configuration
Check the following carefully:
- API endpoints (URLs)
- Authentication type (OAuth, Bearer, etc.)
- Headers and request body
- API dependency flow (chained calls)

Step 6: Save the Integration
- Once validated, click Save
- Integration is now available across all profiles

Part 2: Create a Connection (Per Client/Profile)
Step 1: Navigate to Profile Integrations
- Open the required Profile in MPC
- Go to the Integrations section


Step 2: Add a New Connection
- Select the integration you created
- Click Add Connection

Step 3: Enter Required Details
Fill in all required fields such as:
- API URL
- Client ID / Secret
- Username / Password
Fields are defined by the integration setup

Step 4: Save and Test the Connection
- Click Save
- Use Test Connection to verify
Ensure:
- Authentication works
- API responds successfully

Step 5: View Connection Details
Click Configure to review settings
Note: Passwords are masked and cannot be viewed


Part 3: Using the Integration (API Execution)
Step 1: Use the API Endpoint
Final API format:

_id
A unique system‑generated identifier for the schema or integration record.
Used internally for database reference, versioning, and lookup operations.
Not shown to users and not editable.
integrationId
A universally unique identifier (UUID) representing the integration to which this schema belongs.
Ensures that the schema fields are linked to the correct integration definition.
Used across backend services to fetch or update integration‑specific configuration.
integrationType
Numeric code representing the integration category or provider type.
Used internally by the system to determine logic flows, validation rules, or processing pipelines.
Example: 1 may represent CRM integrations, 2 may represent PMS integrations (varies by platform).
name
The human‑readable name of the integration.
Displayed throughout the UI in integration lists, connection screens, and configuration steps.
Helps users easily recognize the integration they are setting up (e.g., “Salesforce”).
alias
A simplified, URL‑safe, and system‑friendly identifier for the integration.
Used internally in routing, mapping, and request handling.
Typically lowercase and without spaces (e.g., salesforce, googleads).
logo
A URL pointing to the logo image for the integration.
Displayed in the UI to improve recognition and user experience.
Must be a valid image URL (SVG, PNG, JPG supported depending on UI).
status
Indicates whether the integration is currently active or inactive.
Common values:
Active → The integration is ready for use and visible to users.
Inactive → Disabled or hidden in UI until re-enabled.
Used by backend logic to determine availability of integration features.
apiConfig (explained below in detail)
Contains all API‑level configuration for the integration.
Defines how the system communicates with external APIs, including endpoints, authentication, headers, request bodies, HTTP methods, and chaining steps.
Represents the complete blueprint of how API calls are constructed, validated, and executed.
Low‑level structure (endpoints, verbs, headers, body, steps, caching, etc.) is already documented in the API Configuration section.
infraConfig (explained below in detail)
Contains infrastructure‑level settings that govern logging, retry behavior, secure keys, and access control.
Ensures integrations follow platform‑wide best practices around reliability, monitoring, and security.
Used by the framework to apply standardized behaviors (logging rules, retry rules, auth requirements).
Detailed sub‑properties (logSettings, retrySettings, accessControl, etc.) are already described in your Infra Configuration documentation.
schemaConfig (explained below in detail)
Defines the UI‑driven input schema required to collect values for the integration (like credentials, URLs, object types).
Determines how fields appear to users — including field type, labels, requirement flags, and placeholder hints.
Acts as the contract for all user-provided configuration needed to activate or test the integration.
Individual field properties such as label, type, name, required, placeholder have been documented in the Schema Configuration section.
Step 2: Trigger API Call
Use frontend, backend, or API tools to trigger the endpoint
System automatically:
- Uses connection credentials
- Handles authentication
- Executes API logic
Step 3: Review API Response
Response structure:
{
"isSuccessful": true,
"data": {...},
"errors": []
}